MS Outlook Addins Email Organizer

QUICKFILE>FREQUENTLY ASKED QUESTIONS (FAQs)

If you do not find the answer to your questions on this page, you may find more information in our Knowledge Base .

The following are the main questions asked by QuickFile email organizer users. Please e-mail us at support@addins4outlook.com if your question regarding MS Outlook addins is not answered below.

Compatibility
Will QuickFile work with Windows Vista?
What versions of Outlook does this software work with?

Installation and Registration
How can I download a copy of QuickFile to install on my computer?
How can I register QuickFile on my computer?
I get an error message saying �Registration Unsuccessful� while activating QuickFile?
I get an error message �The unlock code has already been activated on another computer.� while activating QuickFile?

License Enquiries
I have misplaced my unlock code. How can I retrieve my registration information?
How do I transfer my license from one computer to another?
I need to reformat my computer. Will my unlock code still work after reformatting.

General Questions
What is the difference between QuickFile Network edition and QuickFile Standard edition?
How do I turn off tool tips in QuickFile?
Can I use Microsoft Word as my email editor?
Can I use keyboard shortcuts for filing emails?
How do I know which version of QuickFile I am using?
How do I use Auto-QuickFile?
Does QuickFile work with Outlook Express?
I have installed QuickFile but cannot see the QuickFile toolbar in Outlook.
QuickFile was working on my computer but for some reason I can no longer see the toolbar.
I get the error 'Error in Registry for extension "Exchange Extensions;?"' in Outlook 2003

Compatibility

	Will QuickFile work with Windows Vista?
	QuickFile is fully compatible with Windows Vista. All versions of our software work with Windows 95, Windows 98, Windows 2000, Windows XP, Windows 2003 and Windows Vista.

	What versions of Outlook does this software work with?
	QuickFile can be used with Outlook 2000, 2002/XP, 2003 and 2007

Installation and Registration

	How can I download a copy of QuickFile to install on my computer?
	Click on the link below if you want to download QuickFile Standard edition: www.addins4outlook.com/quickfile/download_process.asp Click on the link below if you want to download QuickFile Network edition: www.addins4outlook.com/quickfile/download_process_NE.asp

	How can I register QuickFile on my computer?
	Click on this link to get detailed instructions on how to register QuickFile on your PC.

	I get an error message saying �Registration Unsuccessful� while activating QuickFile?
	This error normally occurs if you are either: Entering your unlock code or name incorrectly or Have installed the wrong software. Click here for detailed instructions to solve this problem.

	I get an error message �The unlock code has already been activated on another computer.� while activating QuickFile?
	Each license of QuickFile can be used on one computer only. If you are installing the software on the same computer and this message appears, please contact our support team with details. If you wish to transfer your license from one computer to another (e.g. you have purchased a new computer), click here for instructions on transferring licenses between computers.

License Enquiries

	I have misplaced my unlock code. How can I retrieve my registration information?
	Click here and follow the instructions on the page to retrieve your unlock code.

	How do I transfer my license from one computer to another?
	To transfer a license from one computer to another, you need to deactivate it on the first computer before it can be activated on the second. To deactivate please follow the steps below: From MS Outlook, select the Addins4Outlook menu. Choose QuickFile. Click About QuickFile Click the Deactivate button to deactivate. You will now be able to install the software on another computer and activate it again.

	I need to reformat my computer. Will my unlock code still work after reformatting.
	Please deactivate your software first before formatting your computer. This will enable you to install and activate again after formatting. To deactivate please follow the steps below: From MS Outlook, select the Addins4Outlook menu. Choose QuickFile. Click About QuickFile Click the Deactivate button to deactivate.

General Questions

	What is the difference between QuickFile Network edition and QuickFile Standard edition?
	QuickFile Standard Edition and Network Edition allow filing of incoming and outgoing emails. QuickFile can remember which folders you file emails to, from a particular recipient. The Network Edition supports an extra feature of Shared shortcuts, which allow filing emails for a particular project into a central exchange public folder which can be used by all users who have permission to file to the folder.

	How do I turn off tool tips in QuickFile?
	To turn tool tips in QuickFile off: Go to Inbox -> Addins4Outlook menu -> QuickFile -> Click Settings... Uncheck Show Tips on all screens check box Click OK

	Can I use Microsoft Word as my email editor?
	Yes, supports Word as an e-mail editor in Outlook 2002, 2003 and 2007.

	Can I use keyboard shortcuts for filing emails?
	Yes. Click here to learn how to use keyboard shortcuts for filing emails.

	How do I know which version of QuickFile I am using?
	To display the version number: Open Microsoft Outlook Click on Addins4Outlook on the menu bar Go to QuickFile -> About QuickFile The version number will be shown on the screen that appears. For older versions of QuickFile: Open Microsoft Outlook Click Help -> About QuickFile. The version number will be shown on the screen that appears

	How do I use Auto-QuickFile?
	Click Auto-QuickFile and follow on-screen instructions to automatically file emails from that particular email address to a folder. Note: Unread e-mails will not be automatically filed. In order to use the Auto-QuickFile feature, you must create default shortcuts. Click here for instructions on creating default shortcuts

	Does QuickFile work with Outlook Express?
	No. QuickFile works with Microsoft Outlook 2000 and later.

	I have installed QuickFile but cannot see the QuickFile toolbar in Outlook.
	Restart Microsoft Outlook. The toolbar should be visible. If you still cannot see the toolbar then restart your computer and then open Outlook. If the toolbar is still not visible then see the answer to the next question.

	QuickFile was working on my computer but for some reason I can no longer see the toolbar.
	Start Outlook and re-enable QuickFile by doing the following: If you are using Outlook 2002 and 2003: Start Outlook Select Help -> About Microsoft Outlook Click Disabled Items button Select QuickFile Click Enable If you are using Outlook 2007: Start Outlook -> Go to inbox Select Help -> Click Disabled Items button On the screen that appears, select QuickFile Click Enable

	I get the error 'Error in Registry for extension "Exchange Extensions;?"' in Outlook 2003
	This is an error in Microsoft Outlook 2003. Please refer to the article at http://support.microsoft.com/?kbid=823633

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