If you do not find the answer to your questions on this page, you may find more information in our Knowledge Base .
The following are the main questions asked by QuickFile email organizer users. Please e-mail us at support@addins4outlook.com if your question regarding MS Outlook addins is not answered below.
Compatibility
Will QuickFile work
with Windows Vista?
What versions of Outlook does this software work with?
Installation and
Registration
How can I download a copy
of QuickFile to install on my computer?
Corporate Deployment: Do you have a special version/instructions to automatically deploy the addin to client computers in an Enterprise or Organization?
How can I register QuickFile on my computer?
I get an error message saying “Registration Unsuccessful” while
activating QuickFile?
I get an error message “The unlock code has already been activated
on another computer.” while activating QuickFile?
License Enquiries
I have misplaced my unlock
code. How can I retrieve my registration information?
How do I transfer my license from one computer to another?
I need to reformat my computer. Will my unlock code still work after
reformatting.
General Questions
What is the difference between QuickFile Network edition and
QuickFile Standard edition?
How do I turn off tool tips in QuickFile?
Can I use Microsoft Word as my email editor?
Can I use keyboard shortcuts for filing emails?
How do I know which version of QuickFile I am using?
How do I use Auto-QuickFile?
Does QuickFile work with Outlook Express?
I have installed QuickFile but cannot see the QuickFile toolbar in
Outlook.
QuickFile was working on my computer but for some reason I can no
longer see the toolbar.
I get the error 'Error in Registry for extension "Exchange
Extensions;?"' in Outlook 2003
Compatibility
 |
Will QuickFile work with Windows Vista? |
| QuickFile is fully compatible with Windows Vista. All versions of our software work with Windows 95, Windows 98, Windows 2000, Windows XP, Windows 2003 and Windows Vista. | |
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What versions of Outlook does this software work with? |
| QuickFile can be used with Outlook 2000, 2002/XP, 2003 and 2007 | |
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Installation and Registration
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How can I download a copy of QuickFile to install on my computer? |
| Click on the link below if you want to download
QuickFile Standard edition: www.addins4outlook.com/quickfile/download_process.asp Click on the link below if you want to download QuickFile Network edition: www.addins4outlook.com/quickfile/download_process_NE.asp |
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Corporate Deployment: Do you have a special version/instructions to automatically deploy the addin to client computers in an Enterprise or Organization? |
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Please contact us at
sales@standss.com for an MSI
installation package and instructions for customizing and
deployment using Windows Server Group Policies. |
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How can I register QuickFile on my computer? |
| Click on this link to get detailed instructions on how to register QuickFile on your PC. | |
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I get an error message saying “Registration Unsuccessful” while activating QuickFile? |
This error normally occurs if you are either:
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I get an error message “The unlock code has already been activated on another computer.” while activating QuickFile? |
| Each license of QuickFile can be used on one computer
only. If you are installing the software on the same
computer and this message appears, please contact our
support team with details. If you wish to transfer your license from one computer to another (e.g. you have purchased a new computer), click here for instructions on transferring licenses between computers. |
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License Enquiries
|
I have misplaced my unlock code. How can I retrieve my registration information? |
| Click here and follow the instructions on the page to retrieve your unlock code. | |
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How do I transfer my license from one computer to another? |
| To transfer a license from one computer to another, you
need to deactivate it on the first computer before it can be
activated on the second. To deactivate please follow the steps below:
You will now be able to install the software on another computer and activate it again. |
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I need to reformat my computer. Will my unlock code still work after reformatting. |
| Please deactivate your software first before formatting
your computer. This will enable you to install and activate
again after formatting. To deactivate please follow the steps below:
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General Questions
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What is the difference between QuickFile Network edition and QuickFile Standard edition? |
| QuickFile Standard Edition and Network Edition allow filing of incoming and outgoing emails. QuickFile can remember which folders you file emails to, from a particular recipient.
The Network Edition supports an extra feature of Shared shortcuts, which allow filing emails for a particular project into a central exchange public folder which can be used by all users who have permission to file to the folder. |
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How do I turn off tool tips in QuickFile? |
To turn tool tips in QuickFile off:
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Can I use Microsoft Word as my email editor? |
| Yes, supports Word as an e-mail editor in Outlook 2002, 2003 and 2007. | |
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Can I use keyboard shortcuts for filing emails? |
| Yes. Click here to learn how to use keyboard shortcuts for filing emails. | |
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How do I know which version of QuickFile I am using? |
To display the version number:
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How do I use Auto-QuickFile? |
| Click Auto-QuickFile and follow on-screen instructions
to automatically file emails from that particular email address to a folder. Note: Unread e-mails will not be automatically filed. In order to use the Auto-QuickFile feature, you must create default shortcuts. Click here for instructions on creating default shortcuts |
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Does QuickFile work with Outlook Express? |
| No. QuickFile works with Microsoft Outlook 2000 and later. | |
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I have installed QuickFile but cannot see the QuickFile toolbar in Outlook. |
| Restart Microsoft Outlook. The toolbar should be visible. If you still cannot see the toolbar then restart your computer and then open Outlook. If the toolbar is still not visible then see the answer to the next question. | |
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QuickFile was working on my computer but for some reason I can no longer see the toolbar. |
| Start Outlook and re-enable QuickFile by doing the
following: If you are using Outlook 2002 and 2003:
If you are using Outlook 2007:
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I get the error 'Error in Registry for extension "Exchange Extensions;?"' in Outlook 2003 |
| This is an error in Microsoft Outlook 2003. Please refer
to the article at http://support.microsoft.com/?kbid=823633 |
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