The following are the main questions asked by TaskColors users. Please e-mail us at support@addins4outlook.com if your question is not answered below or for more information visit our Knowledge Base .

Q: I do not see the Addins4Outlook menu in Outlook and I do not see the Color list?
A: TaskColors may be disabled by Outlook. To re-enable TaskColors:
        Start Outlook
        Select Help - About Microsoft Outlook
        Click Disable Items button
        Select TaskColors 4Outlook
        Click Enable

    If the above does not solve your problem, Check to see that TaskColors is installed properly.
        Start Outlook
        Click Tools - Options
        Click Other tab
        Click on the Advanced Options button
        Click on Com-Addins button
        Verify that TaskColors is on the list, and it should be ticked.

        If TaskColors is not ticked, then do so.

   If your problem is unsolved try reinstalling TaskColors 4Outlook

Q: Which version(s) of outlook does TaskColors 4Outlook work?
A: TaskColors 4Outlook works with Outlook 2000, 2002/XP and 2003. It does not work with Outlook Express

Q: I cannot view my Tasks in Color even when trying to color from the Color list?
A: Tasks can be only displayed in color if your Tasks Folder is configured to display Tasks in color.
    To configure your tasks folder to display Tasks in color:
        Open Outlook
        Click Addins4Outlook - TaskColors - Settings.
        Click Configure Folder to choose a Tasks Folder
        Click the Browse button (...) to select a Tasks Folder
        Click OK
    The tasks folder will be configured to display Tasks in color

Q: I am coloring Tasks and I want all Tasks of the same color to be grouped together.
A: Click on any Tasks folder. You will observe a Task Color field in this folder. Click on the Task Color field to group your Tasks

Q: I cannot see the Task Color field that you mention above
A: To view tasks in color, the Tasks folder should be configured to display Tasks in color. If a folder is not configured to display Tasks in color you will not see the Task Color field.

To configure your tasks folder to display Tasks in color:
    Open Outlook
    Click Addins4Outlook - TaskColors - Settings.
    Click Configure Folder to choose a Tasks Folder
    Click the Browse button (...) to select a Tasks Folder
    Click OK
    The tasks folder will be configured to display Tasks in color and the Task Color field should be visible

Q: I am not able to use TaskColors as a non-admin user?
A: To use TaskColors as a non-admin user follow the steps below:
        Login as the non-admin user.
        Go to "C:\Program Files\TaskColors 4Outlook"
        Double click on "TaskColors_User.reg" file
        Click Yes
        Click OK

    This should allow a non-admin user to use TaskColors.
 

Q: I have misplaced my unlock code. How can I retrieve my registration information?
A: Go to the following web page and follow the instructions on the page to retrieve your unlock code:
http://www.addins4outlook.com/getcodes.asp
 

If you do not find the answer to your questions on this page, you may find more information in our Knowledge Base.