QuickFile may be disabled by Outlook. To re-enable QuickFile:

1. Start Outlook
2. Select Help - About Microsoft Office Outlook
3. Click Disabled Items button
4. Select QuickFile 4Outlook
5. Click Enable

If the above does not solve your problem, Check to see that QuickFile is installed properly:

1. Start Outlook
2. Click Tools - Options
3. Click Other tab
4. Click on the Advanced Options button
5. Click on Com-Addins button
6. Verify that QuickFile is on the list, and it should be ticked.
7. If QuickFile is not ticked, then do so.

If your problem is unsolved try reinstalling QuickFile 4Outlook