If you do not find the answer to your questions on this page, you may find more information in our Knowledge Base .
The following are the main questions asked by InsertText users wondering how to use InsertText Outlook templates. Please e-mail us at support@addins4outlook.com if your question is not answered below.
Q: Does InsertText 4Outlook work with Outlook Express?
A: No. InsertText 4Outlook works with Microsoft Outlook 2000 and
later.
Q: Will InsertText work with Vista machine?
A: InsertText is fully compatible with Windows Vista. All versions of our software work with Microsoft Windows 95, 98, ME, 2000, XP or Vista.
Q: What versions of Outlook does this software work with?
A: InsertText can be used with Microsoft® Outlook ® 2000, 2002/XP 2003 or 2007.
Q: How can I get an executable copy of InsertText to install on my computer?
A: InsertText 4Outlook Version 3.x –
Outlook 2000, 2002/XP, 2003, 2007
Q: Can I use Microsoft Word as my email editor?
A: The current version of InsertText 4Outlook does NOT support
Microsoft Word. Many Office gurus recommend that you do not use Word as
your e-mail editor as it makes Outlook unstable and also more
susceptible to viruses. Unless you are using Word specific features in
your e-mail, we recommend that you do do NOT use Word as your e-mail
editor. To turn this off:
Click Tools-Options on the menu.
Click on Mail Format.
Make sure that "Use MS Word to edit Mail Message" is not ticked.
Q: I have installed InsertText 4Outlook but cannot see
the InsertText toolbar in Outlook.
A: Restart Microsoft Outlook and create a new e-mail. The
toolbar should be visible. If you still cannot see the toolbar
then restart your computer and then open Outlook. Create a new
e-mail to see the toobar. If the toolbar is still not visible then
see the answer to the next question.
Q: InsertText was working on my computer but for some
reason I can no longer see the toolbar.
A: Outlook (unfortunately) with all its different versions
and service packs sometimes has problems like this. If you are
using Outlook XP/2003 and it has disabled the AddIn, start Outlook
and reactivate InsertText by doing the following:
1. Select Help > About Microsoft Outlook
2. Click Disabled Items button, select InsertText , and click
Enable.
Q: I have misplaced my unlock code. How can I retrieve my
registration information?
A: Go to the following web page and follow the instructions on
the page to retrieve your unlock code:
http://www.addins4outlook.com/getcodes.asp
Q: How do I transfer my license from one computer to another?
A: To transfer a license from one computer to another, you need to deactivate it on the first computer before it can be activated on the second.
To deactivate please
follow the steps below:
- From MS Outlook, select Tools menu - Standss
- Choose InsertText
- Click About InsertText
- Click the Deactivate button to deactivate.
You will now be able to install the software on another computer and
activate it again.
